Shipping Policy
Delivery Fee
We offer free shipping for orders over AED 100. For orders under AED 100, there is a flat shipping charge of AED 10.
Shipping Partner
Orders are shipped using Sky Express courier services and take 2-3 business days to deliver.
Order Cut Off Time
Orders placed before 1:00 PM from Monday to Saturday will be processed for shipping on the same day. Orders received after this cut-off time will be shipped on the following business day.
We do not ship and deliver on Sundays or public holidays.
Customers must be available to receive a call from the courier before the delivery is made. If the customer is not available, the delivery will be rescheduled.
For COD orders, the customer must have the cash payment ready at the time of delivery.
We strive to meet our delivery promises, but certain situations may impact our ability to do so. These situations include:
Please do not hesitate to contact our customer support team if you have any further questions or concerns regarding our shipping and delivery policies.
We offer free shipping for orders over AED 100. For orders under AED 100, there is a flat shipping charge of AED 10.
Shipping Partner
Orders are shipped using Sky Express courier services and take 2-3 business days to deliver.
Order Cut Off Time
Orders placed before 1:00 PM from Monday to Saturday will be processed for shipping on the same day. Orders received after this cut-off time will be shipped on the following business day.
We do not ship and deliver on Sundays or public holidays.
Customers must be available to receive a call from the courier before the delivery is made. If the customer is not available, the delivery will be rescheduled.
For COD orders, the customer must have the cash payment ready at the time of delivery.
We strive to meet our delivery promises, but certain situations may impact our ability to do so. These situations include:
- The customer consignee is not available to answer the courier call.
- The provided address is closed at the time of delivery attempt.
- The address provided is incorrect or incomplete.
- Cash payment is not ready for COD orders.
- We appreciate your understanding of these exceptions.
Please do not hesitate to contact our customer support team if you have any further questions or concerns regarding our shipping and delivery policies.